Help and Support

Contact Support

If you need help or have a question, you can contact us.

User Manual for less-obvious features (recommended)

Here is the user manual.

Quick tips

Tips to help you get the most out of Presence.

Webjimbo-specific help

Please see this page.

Frequently Asked Questions

Frequently Asked Questions (non App Store)

  • Presence keeps telling me there's an update available.
  • How do I uninstall?
  • Uninstall failed, or there are repeated launchd messages in the Console.